Volunteer/ Canada Connect Coordinator

Functional Statement:

The primary function of the Volunteer/ Canada Connect Coordinator is the active recruitment, training, deployment and monitoring of volunteers, in support of the settlement and integration of immigrants in the community. This position is part of a team that utilizes the strengths, skills, and expertise of other team members to facilitate services and assist clients with their settlement journey.


  • To recruit volunteers based upon needs of BCIS and/or the community.
  • To create and update volunteer resource information as required.
  • To deliver orientation, training, and support to volunteers.
  • To deploy volunteers to the various volunteer engagement opportunity in BCIS
  • To Coordinate volunteer matches to support newcomers, with a large focus on the refugee population with complex needs
  • To organize volunteer recognition and annual appreciation programs.
  • To promote consistent volunteer management standards and policies, including police and child protection clearances.
  •  To develop partnerships with other volunteer organizations in Brooks.
  • To maintain a data base of volunteers including agency-established standard for tracking demographics and statistical data.
  • To prepare and submit articles on volunteer activities for publication in newsletters, etc.


  • Post-secondary degree/diploma in Human/Social Services preferred.
  • 1-3 years’ experience working with new Canadians.
  • Experience in volunteer recruitment management.
  • Experience working in a not-for-profit agency and familiarity with immigrant settlement issues will be considered as assets.
  • Ability to relate and communicate effectively within a multicultural and multidisciplinary client and staff setting.
  • Experience in preparing/delivering public presentations.
  • Strong computer skills in Microsoft Office Suite and Internet.
  • Ability to work independently and as part of a team.
  • Excellent interpersonal skills and persuasive oral and writing abilities.
  • Effective organizational and time management skills.
  • Familiarity with the range of community-based services and other volunteer organizations.

Interested qualified candidates with the above criteria are encouraged to submit their cover letter and resume referencing Volunteer/ Canada Connect Job Competition by 4:00 pm, Friday February 10th, 2023 to the Email: jobs@bcis-brooks.ca